*Pictures shown are for reference only. Actual product may vary due to product enhancement.
Apex Code
AJH-981YC
OEM Code
981Y C
Printer Models (for use in)

HP PageWide Enterprise Color 556xh/dn HP PageWide Enterprise Color MFP 586dn/f/z HP PageWide Managed Color MFP E58650dn (NA) HP PageWide Managed Color MFP E55650 (AP)

HP PageWide Enterprise Color 556xh/dn HP PageWide Enterprise Color MFP 586dn/f/z HP PageWide Managed Color MFP E58650dn (NA) HP PageWide Managed Color MFP E55650 (AP)

Region
WW
Color
C
Quantity Added

Installation Method


Installation Guide for 972 Series
      
    

 

Installation Guide for Changing 970 Series into 972 Series
      
      
  

Technical Support


    Instruction of Turning Off Automatically  Update Check for HP 952 Series

    1. Operations for turning off Automatically Update Check.
    1.1 Click "Setup" on printer operation panel and find "Printer Maintenance";
             ⇒         

    1.2 Click "Update the Printer" in "Printer Maintenance" interface;


    1.3 Enter into "Update the Printer" interface and click "Printer Update Options";  


    1.4 Choose "Do Not Check" in "Printer Update Options" interface; 


    2. When the printer is connected with WIFI while Automatically Update Check is not turned off, "Update Available" notice shown in picture 1 may be displayed.
                 
                                   
     Figure 1                                                                                                             Figure 2
     
    Notice: Updating firmware may cause replacement chips to fail to work properly, please click "No" when above notice (as picture 2) shows to turn off "Printer Update".

    3. Risk of chip unrecognization may be encountered after printer updated.
    As we clicked "Yes"(as shown in Picture 3),  "Cartridge Problem" notice displayed(as shown in Picture 4). The replacement chips installed in the printer can't be used any more.
                     
                                      Figure 3                                                                                                                Figure 4

    Notice: Please turn off "Automatically Update Check" as above instructions and do not take the initiative to update the printer firmware. In this way, risk of chip unrecognization can be reduced.

    close

Description