*Pictures shown are for reference only. Actual product may vary due to product enhancement.
Apex Code
ALL-52D5H00
OEM Code
52D5H00
Printer Models (for use in)

Lexmark MS810n/dn/de/dtn Lexmark MS811n/dn/dtn Lexmark MS812de/dn/dtn

Lexmark MS810n/dn/de/dtn Lexmark MS811n/dn/dtn Lexmark MS812de/dn/dtn

Region
MEA
Color
BK
Quantity Added

Related Products

52D2H00

52D2000

52D1H00

52D1000

Installation Method

Installation Guide for MS310 Series
      

Technical Support

    1. Error Code: Black and White (31.40)/Color (0.06)
    Reason:
    The cartridge chip is not installed or the chip and printer probe are in poor contact.
    Solution:
    Correctly install the chip. Check whether the printer probe is damaged and the chip and the printer probe are in good contact.

    2. Error Code: 31.43
    Reason:
    The chip is an un-upgraded version. Install it on the printer with the new firmware will report this error.
    Solution:
    Replace with the latest chip.

    3. Error Code: 31.44
    Reason:
    Cartridge chip’s capacity does not apply to this printer (capacity mismatch).
    Solution:
    Replace with a correct chip and install it on the printer for testing.

    4. Error Code: 31.01/2/3/4
    Reason:
    There are two chips with the same color or the chip’s capacity is incorrect.
    Solution:
    Make sure the chip’s color and capacity.

    5. Error Code: 88
    Reason:
    The chip has reached its useful life.
    Solution:
    Replace with a new chip.

    6. Error Code: 42.XY
    Reason:
    Chip doesn’t match with printer area.
    Solution:
    Replace with a correct chip. X indicates printer area while Y indicates cartridge chip area.

    7. Error Code: 31.60/31.64
    Reason:
    Bad contact between chip and drum unit.
    Solution:
    Correctly install the drum unit chip. Check whether the printer probe is damaged and whether the chip and printer probe are in good contact.

    8. Error Code: 240.01/31.46/31.60
    Reason:
    The inlet and outlet of the drum unit and cartridge doesn’t work smoothly. The cartridge cannot transport the toner into drum unit or the drum unit’s waste bin is full.
    Solution:
    Check the cartridge’s toner outlet structure and see whether the drum unit’s inlet cover is working normally. At the same time, check whether the drum unit’s waste bin is full.

    9. Error Code: 32.05
    Reason:
    Drum unit model doesn’t match with printer model.
    Solution:
    Replace with a correct drum unit chip.

    close

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